Reach us directly.
Pre-sales, refunds, partnerships, bug reports — pick whichever channel works best. The same person who writes the signals replies to your email.
Best for refund requests, detailed questions, partnerships, or anything that needs a paper trail.
Telegram VERIFIED
Best for quick pre-sales questions. Only @gaurav_zen is real — anyone else DMing you is a scam.
Free Channel
Public channel with market commentary and a sample of our analysis. No payment, no sign-up.
What to expect.
We’re a small team. Honesty about timing beats fake “24/7 support” claims.
All times Mon–Fri (office hours). Weekends slower.
Two official handles. Nothing else is us.
If someone messaged you claiming to be CoinCodeCap, screenshot it and verify against these two cards. There is no third handle, no “support team,” no offshore wallet. Anyone asking for payment outside our checkout is a scammer.
- DMs you asking for crypto / card payment
- Claims to be “CoinCodeCap support” from a different handle
- Sends you a wallet address to fund
- Promises guaranteed profits or fixed returns
- Asks you to install a third-party app or APK
- Uses an admin handle other than @gaurav_zen
- Channel name spelled CoinCodeCaps, Coin-Code-Cap, CoinCodeCapVIP, etc.
- Asks for your exchange API keys or recovery phrase
Quick verify: ✓ URL is exactly t.me/coincodecap ·
✓ Channel name is exactly CoinCodeCap ·
✓ Admin handle is @gaurav_zen, no other
Seeing an impersonator? Email [email protected] with a screenshot — we’ll add them to our public block-list and report to Telegram.
Use the form for anything that needs more space.
For refund requests, include your subscription email and approximate purchase date — speeds things up.
You might find your answer here.
How do I request a refund?
Email [email protected] within 7 days of purchase with your subscription email. We refund in full, no questions, no forms. Processed within 48 hours.
I think someone is impersonating you on Telegram.
Very likely. Only @gaurav_zen is verified. Anyone else messaging you about CoinCodeCap, asking for payment, or claiming to be “support” is a scam. Forward the screenshot to [email protected] and we’ll add them to our blocked list.
I subscribed but didn’t get the Telegram invite.
The invite is sent automatically from InviteMember. Check your spam folder. If it’s not there after 30 minutes, email us with the email you used to subscribe and we’ll resend it.
I want to become an affiliate.
We pay 20% of every referral’s subscription, every month for as long as they’re a subscriber. See the affiliate page →