Frequently asked questions.
Everything you’d want to know before subscribing: refunds, payments, win rates, supported exchanges, security, and how the signals actually work. Can’t find what you’re looking for? Contact us.
By Gaurav Agarwal, founder · Updated
🚀 Getting started
How do I actually receive the signals?
After payment, you’ll get an email with the invite link to our private Telegram channel. Every signal is posted there with entry, target(s), stop-loss, and recommended leverage. You can also use the Cornix trading bot to auto-execute. Setup takes a few minutes.
Is there a free trial?
The free Telegram channel gives you a sample of our market commentary at no cost. That’s our trial. The paid channel adds entries, targets, and stop-losses with risk management notes. If you subscribe and don’t like it within 7 days, you get a full refund.
What if I’m new to crypto trading?
Start with the monthly plan. The premium chat group is there to help you set up. Don’t put more money at risk than you can afford to lose, and consider paper-trading our signals for a week before going live.
How long until I see my first signal?
You’ll get the invite within a minute of payment confirmation. The next signal typically posts within a day. We posted 38 to 85 signals per month in 2026, depending on the market, so there’s usually something fresh.
💰 Pricing & refunds
What’s the refund policy?
7-day money-back guarantee, no questions. Email [email protected] within 7 days of purchase and we refund in full. After 7 days all sales are final.
How much is the plan?
Four plans: Monthly $99, 6-month $299, Annual $450, or Lifetime $729 one-time. Every plan includes all channels, and all come with a 7-day refund. See full pricing →
How do I pay?
In crypto. Our InviteMember checkout takes payment through CoinPayments, and there is no card option. We never ask for payment over Telegram DM. That’s always a scam.
Is the lifetime plan really lifetime?
Yes. One payment of $729, and you’re in for as long as CoinCodeCap Signals exists. We’ve been running since May 2021 and have no plan to shut down. If we ever did, you’d get a pro-rated refund.
Can I cancel monthly anytime?
Yes, and there is nothing to cancel. Payment is in crypto and nothing renews by itself. If you don’t pay for another month, your access ends when the paid month runs out.
📈 The signals
What’s your real win rate?
About 55% from January to September 2026: 521 closed trades, 283 wins, 235 losses, counted from the trading bot’s messages in the paid channels. The average trade, including losses, made +0.28% before fees. See every trade →
Be skeptical of any service quoting 90%+ win rates without showing their math.
How many signals do you post per week?
In 2026 we posted 9 to 20 signals per week (38 to 85 per month) in the spot and futures channels. We put quality over quantity: choppy markets mean fewer signals.
What does a signal include?
Pair, direction (long/short), leverage, entry zones (1–2), take-profit targets (2–3 with risk:reward shown), stop-loss, and a short rationale for the setup. Formatted to be Cornix-bot-readable.
What asset classes do you cover?
Spot crypto, futures crypto (1–3× leverage typically, rarely 5×), NFT (Ethereum + Solana + Ordinals), gold (XAU/USD), and major forex pairs. All bundled in the same subscription.
Do you guarantee returns?
No. Anyone guaranteeing crypto trading returns is lying. Past performance does not guarantee future results. We provide informational and educational signals. You place every trade yourself at your own risk.
⚙️ Technical setup
Which exchange do I need?
Any exchange that supports the trading pair. We recommend Bybit, BingX, or Binance for futures, and Kraken or Binance for spot. KuCoin, OKX, and Bitget also work fine.
Do I need the Cornix bot?
Optional. Cornix auto-executes signals on your exchange so you don’t have to be at your computer. It’s the easiest workflow but you can also enter trades manually. Cornix has a 14-day free trial. Try both ways.
What size positions should I take?
Risk no more than 1–2% of your account equity per signal, at the leverage stated in the signal. We don’t recommend specific dollar amounts because everyone’s account size differs. The signal gives you everything you need (entry, stop, target) to calculate your position size.
I missed the entry zone. Should I chase?
Generally no. If price has moved beyond the entry zone, the risk:reward changes and the trade may no longer be worth it. Wait for the next signal. There’s usually another within a day.
🔒 Security & legal
Someone is DMing me on Telegram claiming to be you. Is it real?
No. Only @gaurav_zen is verified. Anyone else messaging you about CoinCodeCap, asking for payment, or claiming to be “support” is a scam. Forward the screenshot to [email protected] and block them.
Is this financial advice?
No. We’re an information and education service, not a registered investment advisor. We don’t manage your money. Every trade is your own decision and your own risk. Crypto carries substantial risk of loss. Trade only with what you can afford to lose.
Are you regulated?
No. We operate as an information service. We are not a registered investment advisor anywhere. If you require regulated financial advice, please consult a registered investment advisor.
Do you share my data?
No. We don’t sell or share subscriber data. Payment is handled by InviteMember and CoinPayments. It is in crypto, so there are no card details for us to see or store. Privacy policy →
What if you go out of business?
Lifetime subscribers would receive a pro-rated refund proportional to the channel runtime they’re owed. We’ve been running since May 2021 and have no plan to wind down, but this is the honest answer.
Send us a message.
We typically reply within 24 hours, Mon–Fri.
Ready to subscribe?
Start monthly. 7-day refund if it doesn’t work for you.